Each enchantment is wrapped by hand and prepared for travel with care.

• Ready-made items typically ship within 3–7 business days.
• Custom / commissioned work ships after completion. Completion timelines vary by project scope (Estimated 2-4 weeks).
• Tracking is provided once the parcel leaves the workshop.

Note: Delivery speed depends on the carrier and destination. Delivery times are estimates, and delays are beyond my control.

If your item arrives damaged, please notify me within 24 hours of delivery and reach out to the shipping company to report the damage. I will work with you to make sure the situation is handled as smoothly as possible.

Because items are one-of-a-kind or made to order, all sales are final.

• All purchases are final sale.

If there is a problem with your order or your item arrives damaged, please notify me within 24 hours of delivery and reach out to the shipping company to report the damage. I will work with you to make sure the situation is handled as smoothly as possible.

Digital items (like printable pages) are delivered as files — no physical shipping required.

• Digital purchases are typically available immediately after checkout (or via email link).
• Please download and back up your files after purchase.
• Personal use only unless otherwise stated. (No resale, redistribution, or uploading to marketplaces.)

If you run into trouble opening a file, send a message and we’ll help you troubleshoot or re-send.

• Subscriptions renew automatically based on the billing cadence shown at checkout.
• You may cancel any time before the next renewal to avoid being charged again.
• Benefits delivered during an active billing period remain available for that period.

Custom pieces are a collaborative process — we’ll confirm scope, timing, and pricing before work begins.

• A deposit may be required before sketching or painting begins.
• Minor revisions are included; major changes may require additional fees.
• Timelines vary based on complexity and current queue.

Once final approval is given, we proceed to the finishing and delivery phase.

🎨 Canvas Paintings

Canvas spirits prefer calm, dry spaces.

• Keep out of direct sunlight so colors don’t grow tired.
• Avoid moisture and extreme temperature shifts.
• Dust gently with a soft, dry cloth or brush.
• No water or cleaning sprays—canvases dislike baths.

🌲 Wooden Items

Wood is a living listener and likes gentle handling.

• Wipe with a dry or slightly damp cloth only.
• Do not soak or submerge.
• Keep away from heat sources and prolonged sun.

✧ Glass Items

Glass is delicate and prefers slow, thoughtful care.

• Hand wash only with mild soap and warm water.
• No dishwashers or abrasive scrubbers.
• Dry promptly with a soft cloth.
• Avoid sudden temperature changes.

◼ Tiles

Tiles enjoy soft cleaning and respectful placement.

• Clean gently with a damp cloth.
• Avoid harsh chemicals or scouring tools.
• Suitable for indoor or sheltered outdoor display.
• Prolonged water exposure may affect painted details.

✎ Marker, Pencil & Ink Drawings on Paper

Paper creations are dreamers and love protection.

• Frame under glass or acrylic whenever possible.
• Keep out of direct sunlight to prevent fading.
• Avoid touching the surface—oils and smudges linger.

🗿 Clay Figures

Clay guardians are sturdy but cherish kindness.

• Dust gently with a soft brush or cloth.
• Do not soak or expose to extreme heat.
• Handle with care—painted details are delicate.

✨ Jewelry

These tiny charms prefer rest when not adventuring.

• Store in a dry place, ideally in a pouch or box.
• Avoid water, perfume, lotions, and harsh chemicals.
• Wipe gently with a soft cloth after wear.

🐦 Decorative Bird Houses

Bird houses love to be admired, not weathered.

• Dust gently with a soft cloth or brush.
• Best displayed indoors or in a covered outdoor area.
• Prolonged exposure to rain or strong sun may fade paint.

🌿 Garden Pavers & Stones

Stone keeps its magic longest when protected.

• Hand wash with mild soap and water only.
• Avoid harsh scrubbing or chemicals.
• Protect from freezing temperatures to prevent cracks.

✦ A Final Whisper from the Familiars ✦

If you’re unsure how to care for a specific item, reach out with a photo and we’ll advise.

Every piece was made to bring warmth, wonder, and a little enchantment into your space—treat it kindly, and it will do the same for you 🐾✨

We collect only what’s needed to fulfill orders and respond to requests.

• Information like name, email, and shipping address is used to process your order.
• We do not sell personal data.

✦ About Familiar Photos & Artwork Sharing ✦

When you commission a piece or share your familiar’s photo as inspiration, that image becomes a reference guide—a way for me to study their colors, markings, posture, and personality spark. From there, the artwork is created in my own style, guided by intuition, magic, and the familiar’s essence rather than strict realism.

✧ Reference Photos

• Your familiar’s photo may be shared only as a reference example to show how I work from real-life inspiration into my illustrative style.
• These posts help others understand the transformation from photo to artwork.
• Reference photos are never claimed as my own and are always treated with respect.
• I work entirely freehand. Photographs are used only as visual reference, never traced or projected.

The artwork is drawn by hand using observation, hand-eye coordination, and intuition, allowing each familiar to emerge naturally in my illustrative style rather than as a literal reproduction.

✧ Artwork Posts

• Finished artwork may be shared on my website, social media, or portfolio to showcase my style, technique, and the magic of familiar-based art.
• Artwork posts focus on the illustration itself—not on copying, or recreating the photo exactly.

The artwork is drawn by hand using observation, hand-eye coordination, and intuition, allowing each familiar to emerge naturally in my illustrative style rather than as a literal reproduction.

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If you have questions about an order, a timeline, or a custom request — we’re happy to help.